PRIVACY POLICY

Native Chaos Holdings LLC

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. INTRODUCTION

Native Chaos Holdings LLC (“Native Chaos Holdings,” “NCH,” “we,” “us,” or “our”) operates NativeChaosHolding.com and related digital properties. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and consulting services.

We are committed to protecting your privacy while maintaining transparency about our data practices. This policy applies to all visitors, prospective clients, and active clients engaging with our services.

By accessing our website or engaging our consulting services, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Contact and Consultation Requests:

Full name and business title
Company name and industry
Business email address and phone number
Revenue range and organizational information
Transformation objectives and timeline preferences
Previous consulting experience and implementation capacity
Any additional information voluntarily provided in forms or correspondence

Client Engagement Information:

Detailed business and operational data shared during consulting engagements
Financial information relevant to strategic advisory services
Organizational structure and personnel information
Strategic plans, market positioning, and competitive intelligence
Performance metrics and operational data for transformation measurement
Communications throughout engagement lifecycle

Account Information:

Login credentials for client portals or resource access
Communication preferences and notification settings
Billing and payment information processed through secure third-party processors

Newsletter and Marketing:

Email address and communication preferences
Industry interests and content preferences
Engagement history with our communications

2.2 Information Collected Automatically

Website Usage Data:

IP address and approximate geographic location
Browser type, version, and operating system
Device type and screen resolution
Pages visited, time spent, and navigation patterns
Referral sources and exit pages
Date and time stamps of visits

Technical Information:

Cookies and similar tracking technologies (detailed in Section 9)
Session data and user interactions
Error logs and diagnostic information
Performance metrics and load times

Analytics Data:

Aggregate usage patterns and statistics
Conversion tracking and funnel analysis
Heat mapping and user behavior analysis
A/B testing and optimization data

2.3 Information from Third Parties

Business Intelligence:

Publicly available company information from business databases
Market intelligence from industry research sources
Professional information from business networking platforms
Credit and financial information for client qualification (with consent)

Service Providers:

Payment processing confirmation from financial institutions
Email delivery and engagement metrics from communication platforms
Analytics and tracking data from third-party tools
CRM and marketing automation platform data

3. HOW WE USE YOUR INFORMATION

3.1 Consulting Services Delivery

Strategic Advisory:

Conducting business diagnostics and strategic assessments
Developing transformation roadmaps and implementation plans
Providing ongoing strategic guidance and decision support
Measuring and reporting transformation outcomes
Delivering frameworks, templates, and proprietary methodologies

Client Communication:

Responding to inquiries and consultation requests
Scheduling meetings and engagement activities
Providing project updates and performance reports
Sharing relevant insights and strategic recommendations
Facilitating team collaboration and information exchange

Performance Optimization:

Analyzing organizational data to identify improvement opportunities
Developing predictive models and strategic forecasts
Benchmarking performance against industry standards
Creating customized dashboards and reporting systems
Monitoring implementation progress and outcomes

3.2 Business Operations

Client Qualification:

Evaluating fit between client needs and our capabilities
Assessing organizational readiness for transformation
Determining appropriate engagement models and scope
Conducting conflict checks and capacity assessment

Service Improvement:

Analyzing engagement effectiveness and client outcomes
Refining methodologies based on implementation results
Developing new frameworks and service offerings
Training team members on emerging best practices

Legal and Compliance:

Fulfilling contractual obligations
Complying with legal and regulatory requirements
Responding to legal processes and government requests
Protecting rights, property, and safety
Preventing fraud and security threats

3.3 Marketing and Communications

Thought Leadership:

Sending newsletters with strategic insights and market analysis
Sharing relevant case studies and transformation outcomes (anonymized)
Distributing educational content and frameworks
Announcing new service offerings and capabilities

Website Optimization:

Improving user experience and navigation
Testing and optimizing conversion paths
Personalizing content based on interests and behavior
Analyzing traffic patterns and visitor engagement

Market Research:

Understanding market needs and service demand
Identifying trends in consulting requirements
Developing relevant content and resources
Refining positioning and messaging

4. HOW WE SHARE YOUR INFORMATION

4.1 Service Providers

We engage trusted third-party service providers who perform functions on our behalf:

Technology Infrastructure:

Website hosting and content delivery networks
Email service providers and communication platforms
CRM and marketing automation systems
Analytics and data visualization tools
Cloud storage and backup services

Business Services:

Payment processors and financial institutions
Legal and accounting professionals
Professional liability insurance providers
Background check and verification services

Marketing and Communications:

Email marketing platforms
Social media management tools
Advertising networks and platforms
SEO and web analytics services

All service providers are contractually obligated to maintain confidentiality and use information only for specified purposes. We conduct due diligence on security practices and data handling standards.

4.2 Business Transfers

In the event of merger, acquisition, reorganization, bankruptcy, or sale of assets, client information may be transferred as part of the transaction. We will provide notice and obtain consent where required by law. The acquiring entity will be bound by this Privacy Policy or provide equivalent protection.

4.3 Legal Requirements

We disclose information when legally required or when we believe in good faith that disclosure is necessary to:

Comply with applicable laws, regulations, legal processes, or government requests
Enforce our terms of service and other agreements
Protect rights, property, and safety of Native Chaos Holdings, clients, or others
Prevent fraud, security threats, or illegal activity
Respond to claims of rights violations

4.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably identify individuals or organizations:

Industry benchmarks and performance statistics
Market trends and analysis
Research findings and insights
Transformation outcome patterns (without client identification)

4.5 With Your Consent

We may share information for purposes not described in this policy with your explicit consent. We will clearly explain the purpose and obtain affirmative agreement before disclosure.

5. CLIENT DATA CONFIDENTIALITY

5.1 Consulting Engagement Confidentiality

Confidential Information: Client business information, strategic plans, financial data, operational metrics, and proprietary methodologies shared during consulting engagements are treated as strictly confidential under separate consulting agreements.

Non-Disclosure: We maintain comprehensive confidentiality obligations beyond this Privacy Policy. Consulting agreements include specific confidentiality terms, non-disclosure provisions, and information security requirements.

Data Segregation: Client engagement data is segregated and accessible only to team members directly involved in service delivery. Access controls, encryption, and audit trails protect confidential information.

Post-Engagement: Confidentiality obligations continue after engagement completion. We retain certain information as required by professional standards and legal obligations while maintaining strict confidentiality.

5.2 Proprietary Data and AI Models

Machine Learning and Analytics: We may use aggregated, anonymized client data to improve our proprietary AI models, predictive algorithms, and analytical frameworks. Individual client data is never identifiable in these applications.

Opt-Out Available: Clients may opt out of allowing their anonymized data to contribute to AI model training and framework development by contacting us directly.

6. DATA SECURITY

6.1 Security Measures

We implement comprehensive technical, administrative, and physical safeguards:

Technical Controls:

Encryption of data in transit (SSL/TLS) and at rest
Multi-factor authentication for system access
Regular security assessments and penetration testing
Intrusion detection and prevention systems
Secure backup and disaster recovery procedures
Access logging and audit trails

Administrative Controls:

Background checks for employees with data access
Confidentiality agreements and security training
Principle of least privilege for system access
Incident response and breach notification procedures
Regular security policy review and updates

Physical Controls:

Secure office facilities with access controls
Restricted access to servers and sensitive equipment
Secure disposal of physical documents and media
Visitor management and surveillance systems

6.2 Data Retention

Retention Periods: We retain personal information for as long as necessary to fulfill purposes described in this policy and comply with legal obligations:

Marketing data: Until opt-out or withdrawal of consent
Client engagement data: Duration of engagement plus 7 years for professional standards
Website analytics: 26 months unless deleted earlier
Financial records: 7 years for tax and legal compliance
Legal hold information: Duration of litigation or investigation

Secure Deletion: When information is no longer needed, we securely delete or anonymize it using industry-standard methods preventing recovery or reconstruction.

6.3 Limitations

No security system is impenetrable. While we implement robust safeguards, we cannot guarantee absolute security. You are responsible for maintaining confidentiality of account credentials and notifying us immediately of unauthorized access.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Correction

Information Access: You may request access to personal information we maintain about you. We will provide copies in commonly used electronic format within 30 days of verified requests.

Correction Rights: You may request correction of inaccurate or incomplete information. We will update records promptly upon verification and notify relevant third parties where appropriate.

Verification: We may require identity verification before providing access or making corrections to prevent unauthorized disclosure or modification.

7.2 Marketing Communications

Opt-Out: You may unsubscribe from marketing emails using links in messages or by contacting us directly. We will process opt-outs within 10 business days.

Scope: Opt-out applies to marketing communications only. We may still send transactional messages related to active engagements, account administration, or legal requirements.

Preferences: You may adjust communication preferences to receive specific content types while opting out of others.

7.3 Do Not Track

Some browsers include “Do Not Track” signals. We currently do not respond to these signals as industry standards for compliance are not finalized. This policy describes our tracking practices and opt-out mechanisms.

7.4 Additional Rights by Jurisdiction

California Residents (CCPA/CPRA):

Right to know categories and specific information collected
Right to deletion of personal information (with exceptions)
Right to opt out of sale or sharing (we do not sell personal information)
Right to correct inaccurate information
Right to limit use of sensitive personal information
Non-discrimination for exercising privacy rights

European Economic Area Residents (GDPR):

Right to access personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge complaints with supervisory authorities

Other Jurisdictions: We comply with applicable privacy laws in all jurisdictions where we operate or serve clients.

8. INTERNATIONAL DATA TRANSFERS

8.1 Data Location

Our primary operations are in the United States. Information may be processed, stored, and accessed in the United States or other countries where we, our affiliates, or service providers operate.

8.2 Cross-Border Transfers

Legal Mechanisms: When transferring data internationally, we use appropriate legal mechanisms:

Standard contractual clauses approved by relevant authorities
Adequacy decisions recognizing equivalent data protection
Binding corporate rules and certifications
Your explicit consent where required

Safeguards: We implement additional safeguards for international transfers including encryption, access controls, and contractual protections ensuring data security regardless of location.

8.3 EEA and UK Transfers

For transfers from the European Economic Area or United Kingdom, we comply with GDPR requirements using standard contractual clauses and ensuring adequate data protection.

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 Types of Technologies

Cookies: Small text files stored on your device enabling website functionality and remembering preferences.

Web Beacons: Transparent graphic images tracking user interactions with websites and emails.

Local Storage: Browser storage enabling enhanced functionality and offline capabilities.

Analytics Tools: Third-party services tracking aggregate usage patterns and performance metrics.

9.2 Categories of Cookies

Strictly Necessary: Essential for website operation, navigation, and security features. Cannot be disabled without affecting functionality.

Functional: Remember preferences, language settings, and customization choices improving user experience.

Analytics: Collect aggregate information about website usage, traffic patterns, and performance metrics helping us improve services.

Marketing: Track visitors across websites enabling targeted advertising and measuring campaign effectiveness.

9.3 Managing Cookies

Browser Controls: Most browsers allow you to refuse or delete cookies through settings. Instructions vary by browser; consult your browser’s help section.

Impact: Disabling cookies may limit website functionality, prevent personalization, or require repeated login.

Third-Party Opt-Out: Many advertising networks offer opt-out mechanisms. Visit:

Network Advertising Initiative: www.networkadvertising.org/choices
Digital Advertising Alliance: www.aboutads.info/choices
European Interactive Digital Advertising Alliance: www.youronlinechoices.eu

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

If we learn we have collected information from a minor without parental consent, we will delete it promptly. Parents or guardians believing we may have collected information from minors should contact us immediately.

11. CALIFORNIA PRIVACY RIGHTS

11.1 CCPA/CPRA Disclosures

Information Collection: In the preceding 12 months, we collected the categories of personal information described in Section 2.

Business Purposes: We use personal information for business purposes described in Section 3.

No Sale of Information: Native Chaos Holdings does not sell personal information as defined by California law.

Service Providers: We share information with service providers as described in Section 4.1, bound by contractual obligations limiting use.

11.2 California Consumer Rights

California residents may exercise rights described in Section 7.4 by submitting verified requests via:

Email: privacy@nativechaosholding.com
Mail: Native Chaos Holdings LLC, Attn: Privacy Officer, 1887 Whitney Mesa Dr, Henderson, NV 89014
Phone: 760-269-8277

We will verify identity before processing requests and respond within 45 days (extendable by 45 days with notice).

Authorized Agents: You may designate an authorized agent to submit requests. We require written authorization and verification of both the agent’s authority and your identity.

Non-Discrimination: We will not discriminate against you for exercising privacy rights. We may offer financial incentives for information collection where permitted by law with your affirmative consent.

12. NEVADA PRIVACY RIGHTS

Nevada residents may opt out of the sale of personal information. While Native Chaos Holdings does not currently sell personal information as defined by Nevada law, you may submit opt-out requests to privacy@nativechaosholding.com.

13. CHANGES TO THIS PRIVACY POLICY

13.1 Updates

We may update this Privacy Policy periodically reflecting changes in practices, services, legal requirements, or business operations.

Notification:

Material changes: Email notification to registered users and prominent website notice
Minor changes: Updated policy posted on website with revised “Last Updated” date

Continued Use: Your continued use of services after changes constitutes acceptance of updated policy. Review periodically to stay informed about our privacy practices.

13.2 Prior Versions

Previous policy versions are available upon request for reference and comparison purposes.

14. CONTACT INFORMATION

14.1 Privacy Inquiries

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

Privacy Officer
Native Chaos Holdings LLC
Email: privacy@nativechaosholding.com
Phone: 760-269-8277
Mail: 1887 Whitney Mesa Dr, Henderson, NV 89014

14.2 Data Protection Officer

For GDPR-related inquiries from EEA residents:

Data Protection Officer
Email: dpo@nativechaosholding.com

14.3 Response Timeline

We respond to privacy inquiries within 60 business days. Complex requests may require additional time; we will notify you of extensions and expected resolution dates.

15. ADDITIONAL DISCLOSURES

15.1 Business Contact Information

Information submitted through business contact forms is treated as business-to-business communication rather than personal consumer information where applicable under privacy laws.

15.2 Public Forums

Information posted in public areas of our website (comments, forums, reviews) is publicly visible. Exercise caution sharing personal or sensitive information in these spaces.

15.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for privacy practices of external sites. Review their privacy policies before providing information.

15.4 Social Media

We maintain presence on social media platforms. Interactions on these platforms are governed by their privacy policies in addition to this policy.

16. SPECIFIC SERVICE DISCLOSURES

16.1 Strategic Assessment Tools

Interactive assessment tools on our website collect responses for analysis and recommendations. This information is:

Stored securely and accessible only to authorized personnel
Used to provide personalized strategic insights
May be retained for service improvement (anonymized)
Not shared with third parties except service providers
Deletable upon request

16.2 Client Portals

Secure client portals provide access to engagement materials, reports, and communications. Portal data is:

Protected by authentication and encryption
Accessible only to authorized client personnel
Subject to separate portal terms and conditions
Retained per client agreement terms
Backed up securely with disaster recovery capabilities

16.3 Newsletter and Insights

Email communications include:

Strategic insights and market analysis
Framework documentation and methodologies
Event announcements and webinar invitations
Service offerings and capability updates

Unsubscribe mechanisms are included in every marketing email.

17. LEGAL BASIS FOR PROCESSING (GDPR)

For EEA and UK residents, we process personal data under these legal bases:

Consent: When you provide explicit consent for specific processing activities (marketing communications, cookies, etc.)

Contract Performance: Processing necessary to deliver consulting services under engagement agreements

Legal Obligations: Processing required to comply with applicable laws and regulations

Legitimate Interests: Processing necessary for legitimate business interests including:

Website operation and security
Fraud prevention and risk management
Service improvement and optimization
Direct marketing to business contacts
Legal claims defense

We balance legitimate interests against your rights and freedoms. You may object to processing based on legitimate interests.

18. AUTOMATED DECISION-MAKING

18.1 Profiling and Analytics

We use automated systems for business analytics and service optimization:

Website visitor behavior analysis
Marketing campaign performance measurement
Lead qualification and opportunity scoring
Preliminary strategic assessment analysis

Significant Decisions: We do not make solely automated decisions producing legal or similarly significant effects. All consequential decisions involve human review and judgment.

Right to Review: You may request human review of automated preliminary assessments and provide context for consideration.

19. POLICY SCOPE AND INTERPRETATION

19.1 Governing Law

This Privacy Policy is governed by the laws of Nevada, United States, without regard to conflict of law provisions.

19.2 Severability

If any provision is found unenforceable, remaining provisions remain in full effect.

19.3 Entire Agreement

This policy, together with our Terms of Service and consulting agreements, constitutes the complete agreement regarding privacy practices.

19.4 Language

This policy is written in English. Translations are provided for convenience; the English version controls in case of conflicts.

20. ACKNOWLEDGMENT

By using Native Chaos Holdings services, you acknowledge:

You have read and understood this Privacy Policy
You consent to collection, use, and disclosure as described
You understand your rights and how to exercise them
You agree to be bound by this policy’s terms

If you do not agree, please discontinue use of our services immediately.

Last Updated: January 1, 2025
Effective Date: January 1, 2025

Native Chaos Holdings LLC
Strategic Consulting Services
NativeChaosHolding.com

Document Control:
Privacy Policy Version 1.0
Approved by: L.C.
Review Frequency: Annual or as required by legal changes

APPENDIX A: GLOSSARY

Personal Information: Information that identifies, relates to, or could reasonably be linked to an individual or household.

Processing: Any operation performed on personal data including collection, storage, use, disclosure, or deletion.

Service Provider: Third party processing personal information on our behalf under contractual obligations.

Controller: Entity determining purposes and means of processing personal data.

Processor: Entity processing personal data on behalf of controller.

Consent: Freely given, specific, informed, and unambiguous indication of agreement to processing.

Anonymization: Process rendering personal information unable to identify individuals without disproportionate effort.

Aggregation: Combining information from multiple sources preventing individual identification.

END PRIVACY POLICY